Terms of Service

As of: August 2026 · abacado IT Services, Christoph Geiser, 48268 Greven, Germany · support@abacado.com

1. Scope and contracting parties

1.1 These Terms of Service ("Terms") apply to all agreements regarding the use of the Aevo web application between the provider and the user.

1.2 The provider and contracting party for the use of the application is:
abacado IT Services – Christoph Geiser
c/o Postflex #7297, Emsdettener Str. 10, 48268 Greven, Germany
Email: support@abacado.com

1.3 Any deviating, conflicting, or supplementary terms of the user do not become part of the contract unless the provider expressly agrees to them in text form.

1.4 A consumer within the meaning of these Terms is any natural person who enters into the contract for purposes that are predominantly outside their trade, business, or profession (sec. 13 German Civil Code).

2. Service description

2.1 Aevo is a web-based productivity application. Tasks, notes, and projects are displayed as tiles on a shared board and can be linked to one another. The application is available at aevo.so/app and runs in a web browser; no installation is required.

2.2 The application is offered in two plans:

• Free – free of charge with no expiry date, subject to volume limits (currently: one workspace, 3 projects, 10 notes, history of completed tasks for the last 30 days) and without integrations.
• Pro – paid, without those volume limits, including multiple workspaces, calendar synchronisation (CalDAV, Microsoft 365), e-mail inbox, daily capacity and workload planning, full task history, and comments on nodes.

2.3 The current scope of each plan is set out in the pricing overview at aevo.so/preise.html and in the "Plan & subscription" view inside the application.

2.4 Aevo deliberately contains no AI features. User content is not used to train AI models.

3. Registration and user account

3.1 Use requires a free registration. The user provides truthful and complete information and keeps it up to date. The agreement for the "Free" plan comes into effect once registration is completed.

3.2 The user is responsible for keeping their credentials confidential and notifies the provider without delay if they suspect unauthorised access.

3.3 An account is personal and must not be shared with third parties. Each person may generally maintain only one account.

3.4 There is no right to registration. The provider may decline a registration for good cause.

4. Plans, prices, and payment processing

4.1 The "Free" plan is permanently free of charge and is not a time-limited trial.

4.2 The "Pro" plan currently costs 5.00 € per month or 50.00 € per year. All prices are final prices and include applicable VAT / sales tax; the rate depends on the user's country of residence and is shown during checkout. The price displayed during checkout prevails.

4.3 Billing takes place in advance for the selected billing period (monthly or yearly). The subscription renews automatically for the same period unless cancelled (see section 11).

4.4 Merchant of Record. Paid plans are sold through Paddle.com Market Ltd, Judd House, 18–29 Mora Street, London EC1V 8BT, United Kingdom, acting as reseller and Merchant of Record. On purchase, Paddle becomes the user's contracting party for the payment, issues the invoice, and remits any applicable sales tax. Paddle's own buyer terms additionally apply to the purchase and are available at paddle.com/legal/checkout-buyer-terms. The provider remains responsible for delivering the application itself.

4.5 Payment is possible by credit card, PayPal, and the further payment methods offered during checkout. Available methods may differ by country.

4.6 Invoices are provided electronically by Paddle and sent by e-mail to the address given during checkout.

4.7 If a recurring payment fails, Paddle retries the charge according to its own rules. Access to Pro features initially remains available during this period. If payment ultimately fails, Pro access ends and the account is downgraded to the "Free" plan (see section 11.5).

5. Delivery of the service

5.1 Aevo is a digital service. There is no physical shipment and no shipping costs are charged.

5.2 Access to the "Free" plan is available immediately after registration is completed.

5.3 Pro features are unlocked immediately after successful payment confirmation, usually within a few minutes, and become available in the user's existing account. If activation does not occur, a short message to support@abacado.com is sufficient.

5.4 A current web browser and an internet connection are required for use.

6. Right of withdrawal and refunds

6.1 Consumers have a statutory right of withdrawal. Withdrawal can be declared at any time through the Withdraw from contract button, reachable in the footer of every page without signing in. The full withdrawal instructions, the model withdrawal form, and our voluntary money-back promise are set out on the Cancellation & Refund Policy page.

6.2 In addition to the statutory right of withdrawal, the provider refunds the first payment of a subscription in full on request within 14 days of receipt of payment, without the user having to give reasons. An informal e-mail to support@abacado.com is sufficient.

6.3 Refunds are processed through Paddle to the original payment method.

7. User obligations

7.1 The user must use Aevo solely in accordance with applicable law and these Terms.

7.2 The user is in particular prohibited from:

• using the application for unlawful purposes;
• impairing the security, integrity, or availability of the application, for example through automated bulk access;
• decompiling, reverse engineering, or reproducing the application except as permitted by law;
• circumventing the technical limits of a plan;
• using false identities or third-party credentials;
• uploading unlawful, infringing, or offensive content.

7.3 The user shares responsibility for backing up their data and can export their content at any time.

8. Usage rights and content

8.1 The provider grants the user a non-exclusive, non-transferable right to use Aevo as intended for the duration of the contractual relationship.

8.2 All rights in the application, its source code, design, and trade marks remain with the provider or its licensors.

8.3 Content submitted by the user (tasks, notes, projects, attachments) remains attributed to the user. The provider receives only the right to store and process this data for the purpose of delivering the service. It is not analysed for advertising or model-training purposes.

9. Availability and support

9.1 The provider aims for high availability but does not owe a specific uptime figure. Maintenance is announced where possible and scheduled during low-traffic periods.

9.2 Support is provided by e-mail at support@abacado.com. Requests are usually answered within two business days.

10. Liability

10.1 The provider is fully liable for intent and gross negligence, for injury to life, body, or health, and under the German Product Liability Act.

10.2 For negligent breach of a material contractual obligation (an obligation whose fulfilment makes proper performance of the contract possible in the first place and on whose observance the user may regularly rely), liability is limited to the typically foreseeable damage.

10.3 Any further liability is excluded.

10.4 The user's statutory rights in respect of defects in digital products (secs. 327 et seq. German Civil Code) remain unaffected.

10.5 The user shall indemnify the provider against third-party claims arising from the user's unlawful use of Aevo.

11. Term, termination, and downgrade

11.1 The agreement for the "Free" plan runs for an indefinite term. The user may delete their account at any time and without stating reasons in the settings.

11.2 The Pro subscription runs for the selected billing period and renews automatically until cancelled. Cancellation is possible at any time with effect from the end of the current billing period.

11.3 Cancellation is performed through the Cancel contracts here button in the footer of every page, or through the Paddle customer portal linked in the application under "Settings → Plan & subscription". Alternatively, an informal e-mail to support@abacado.com is sufficient.

11.4 Both parties retain the right to terminate for good cause. Good cause for the provider includes, in particular, material breaches of section 7.

11.5 No data is deleted when Pro ends. The account is downgraded to the "Free" plan: content exceeding the Free limits remains readable, additional workspaces become read-only, and synchronisation pauses. As soon as the user drops back under the limits or subscribes to Pro again, everything is editable as before.

11.6 If the user deletes their account, their data is deleted unless statutory retention obligations apply. The user is responsible for exporting any data they need beforehand.

12. Privacy

12.1 The provider processes personal data in accordance with the GDPR and the German Federal Data Protection Act. Details are set out in the Privacy Policy.

13. Changes to the service, prices, and these Terms

13.1 The provider may further develop the scope of features provided the contractually owed core of the service is preserved and the change is reasonable for the user.

13.2 Price changes for existing subscriptions are announced by e-mail at least 30 days before they take effect and apply from the next renewal onwards. The user may cancel until that date; if they do not, the new price applies from the next period.

13.3 Changes to these Terms are communicated by e-mail at least 30 days before they take effect. If the user does not object within that period, the changes are deemed accepted; the notice will separately point out this effect. In case of objection, either party may terminate the agreement with effect from that date.

14. Final provisions

14.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only to the extent that it does not deprive them of the protection of mandatory consumer provisions of the state of their habitual residence.

14.2 If the user is a merchant, a legal entity under public law, or has no general place of jurisdiction in Germany, the provider's place of business is the place of jurisdiction.

14.3 Should any provision be invalid, the validity of the remaining provisions remains unaffected.

14.4 In case of discrepancies between the German and the English version of these Terms, the German version prevails.

15. Online dispute resolution

The provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Contact: support@abacado.com